FAQs
What types of providers can I see at Legacy Mental Health?
At Legacy, we offer care through both psychiatrists and psychiatric nurse practitioners (PMHNP) for medication management, they also can provide therapy in the session, depending on the appointment type. Our providers bring expertise in treating anxiety, depression, trauma, mood disorders, and more.
Can I receive both medication management and therapy through your clinic?
Yes! Legacy Mental Health offers both therapy and medication management in one place. Our psychiatric providers work collaboratively to support your treatment goals, and you have an option to add therapy to your appointment.
Do you accept insurance, and how do I know if my provider is in-network?
We accept limited insurance plans, including VIVA Health, Evernorth (Cigna), and EAP sessions through Lyra Health.
We are not currently in-network with Blue Cross Blue Shield due to high demand and a desire to grow our practice at a sustainable pace. You can see if your provider is in-network by going to our Providers page and clicking “Insurance accepted”.
If you have questions about coverage or benefits, reach out to us at support@mylegacymh.com or call 205-924-3116.
How do I contact the office about billing or insurance questions?
You can reach our administrative team by emailing support@mylegacymh.com or calling us at 205-924-3116. We're happy to assist with insurance questions, billing concerns, and any general inquiries you may have.
What does the intake process look like?
Once your appointment is scheduled, either by booking online or by calling and speaking with Danielle, our front office coordinator, you will receive digital intake paperwork to complete before your visit. We ask that you arrive 15–20 minutes early and check in online. When you arrive, make yourself comfortable in the waiting area and help yourself to complimentary refreshments.
Do you offer virtual sessions or in-person appointments?
Yes, we offer both telehealth and in-person appointments, depending on your provider and personal preference. All three of our providers are flexible and can accommodate your schedule with either option.
